Five Year Warranty

Our Warranty

Home Blinds Australia warrants that all products sold are free from defects in workmanship and materials for a period of five (5) years from the date of purchase, subject to the conditions set out below.

This warranty covers all materials, operating mechanisms, and components that form part of the product, including brackets, chains, wands, cord locks, tilt gears, and caps. This warranty is not transferable and applies to the original purchaser only.

"We have so much pride in the attention to detail of workmanship and carefully selected quality materials we use for our blinds that it is with unwavering confidence that we provide you with a Five Year Warranty on all Home Blinds Australia products."

— Aaron White , Owner, Home Blinds Australia

Inspecting Your Order

We ask that you inspect your products within seven (7) days of delivery and notify us of any damage, defects, or missing parts. Early reporting helps us resolve issues quickly.

How to Make a Claim

To make a warranty claim:

Do not return products without first contacting us and receiving return instructions.

Return shipping costs: Home Blinds Australia will cover the cost of return shipping for the first twelve (12) months of the warranty period. After the first twelve months, the customer is responsible for return shipping costs.

If the product is found to be defective under this warranty, Home Blinds Australia will, at our discretion:

What Is Not Covered

This warranty does not cover faults or damage caused by:

Home Blinds Australia is not responsible for any damage or loss that occurs during shipping.

Natural Materials

Products made from natural materials — including timber blinds and naturally woven blinds — have inherent characteristics that are not defects. These include variations in colour, texture, and timber grain; natural bows, knots, and mineral deposits; and minor warping or bowing. These characteristics are not covered under this warranty.

Fabric and Colour Availability

Colours may vary between production runs. Certain fabrics and materials may be discontinued or altered without notice. Where a product cannot be repaired and the original fabric or colour is no longer available, Home Blinds Australia will replace the product free of charge with the closest available alternative at that time.

Limitation of Liability

To the fullest extent permitted by law:

Your Consumer Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this warranty excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law or equivalent state and territory legislation.

Contact Us

This warranty is provided by:

Home Blinds Australia ABN: 39 676 619 720  -  16 Bradwardine Road, Bathurst NSW -   0477011346 -  hello@homeblindsaustralia.com.au

Last updated:  25 June, 2026