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The easy way, step by step Step by step

How ordering custom blinds online works.

Five steps. You do every one of them at your own pace, and a person answers the phone at every one of them. Here is exactly what happens between "we need blinds" and "they're up".

Roller blinds from $102.20 Curtains from $494.96 Delivery from $49, free over $599

Sheer curtains across a sunlit living room opening, fitted by the owners
4.9 on Google 36 reviews
Chosen by HAAUS, Oak & Orange and Bondi Rescue's Harries Carroll See their homes
Made in Australia Blinds and curtains cut to your measurements
5-year warranty On every product, including motors
Perfect Fit Guarantee A video call checks your measurements before we make it
Free samples, free postage Up to 10, any colour, on your wall before you order
Taping three fabric samples to a living-room window to compare them in daylight

01 Step 1 of 5

Order free samples

Real fabric, posted free. The colour test that matters is on your wall, not a screen.

Every swatch on the site is a photo of the real fabric, but light changes everything: a chalk blockout reads warm at 4 pm and cool at 8 am. Order up to 10 samples, any colour, and tape them to the window for a day.

Samples post separately, so they never hold up an order. Most people order two or three colours of the one fabric and pick the winner in daylight.

  • Order one of each fabric type: blockout, light-filtering and sunscreen do three different jobs
  • Hold them against the wall colour and the floor, not just the glass
Measuring the width of a bedroom window recess with a steel tape

02 Step 2 of 5

Decide the fit, then measure

A steel tape, a pencil, five minutes a window.

Two decisions first. Recess fit sits inside the window opening: neat, nothing on the wall, a slim line of light each side, and it needs about 60 mm of depth for a roller (125 mm for a double). Face fit mounts on the wall or architrave above the opening and overlaps it: the right call when the room has to be dark, the recess is shallow, or a handle is in the way.

Then measure in millimetres: width at the top, middle and bottom; drop at the left, centre and right. Recess fit takes the smallest of each. Face fit is the size you want the blind to be, usually the opening plus 50–70 mm each side. Our guide has a video for every common Australian window.

  • Measure every window, even the ones that look identical. They rarely are
  • Write the numbers on the tape of the sample you chose. It saves a second trip up the ladder
A couple entering their window sizes into the online configurator at the kitchen table, fabric sample in hand

03 Step 3 of 5

Design it online, see the price as you go

The configurator asks what a showroom consultant would ask, in the same order.

Product, fabric, width and drop, fit, control side, chain colour, pelmet, motor. The price updates with every choice, so you can trade a fabric up or a pelmet off and watch what it does. No email, no quote request, no one calling you back.

Two settings people skip and shouldn't: control side (put the chain on the side away from the bed, the cot or the door swing) and roll direction on rollers (front roll clears a window handle that would otherwise catch the fabric).

Tick the Perfect Fit Guarantee at checkout (from $19 per blind) and we video call you to check your measurements before anything is cut. If it still arrives out, we make it again in the same fabric, delivery both ways covered.

  • Add the whole room in one order: delivery is free over $599 and larger orders unlock whole-home pricing
  • Stuck on a setting? Every step has a help note, and 1300 195 797 gets a person
Opening the delivery box with a made-to-measure roller blind at the front door

04 Step 4 of 5

We make it in Australia, to your numbers

Nothing is on a shelf. Every blind and curtain is cut to your measurements after you order.

Blinds and curtains are made to your sizes and dispatched in 8–15 business days; plantation shutters take 4–6 weeks. You get an email when it leaves, with tracking, and the box is marked so the right blind goes to the right window.

Delivery is calculated by postcode and shown before you pay: from $49, and free on blinds and curtains over $599 across metro and regional NSW, VIC, QLD, ACT and metro SA.

  • Order samples first and the order itself never waits on them
  • Motors arrive charged and paired. Test them on the bench before you go up the ladder
Clipping a roller blind into its brackets above a bedroom window, install video open on a phone

05 Step 5 of 5

Fit it yourself, with our video open

Two brackets, four screws, a drill and a level. Twenty minutes a window once you have done the first.

Buy fixings for your wall first: timber screws into a stud or architrave, plugs for masonry, toggles for plasterboard. We don't include them because every wall is different. Then mark, level, drill, clip the blind in and drop the chain down the control side.

Fit the chain tensioner (the small P-clip that holds the chain against the wall). Where a chain loop can hang within 1.6 metres of the floor, the law says it is fitted, and it takes one screw. Curtain tracks are an overhead job for two people; shutters take care and time. Every product has its own install video.

  • Both brackets level with each other is the one thing that matters. A blind on crooked brackets rolls crooked
  • Stuck at any step? Call 1300 195 797. A person picks up and talks you through it

Doing more than one room?

Whole-home pricing, taken off automatically at checkout.

The more windows you do in one order, the less each one costs. Nothing to enter: the discount appears in your cart total. One offer per order; not combined with codes or sale prices.

Over $599

Free delivery

Blinds and curtains, metro and regional NSW, VIC, QLD, ACT and metro SA. Under $599 delivery is from $49, shown before you pay.

Over $1,000

$100 off

Two or three windows done at once. The first rung, and the easiest to reach.

Over $2,000

$200 off

About four to six blinds, or a lounge room of curtains. Taken off your total automatically.

Over $4,000

$500 off

The bedrooms and the living areas in one go.

Over $7,000

$1,000 off

The whole house, or a new build. Order it all together and let the total do the work.

Start designing Order free samples first

Straight answers

What if something goes wrong? And what DIY doesn't give you.

Measured wrong

With the Perfect Fit Guarantee, we make it again in the same fabric, delivery both ways covered. Without it, call 1300 195 797 and we work out the lowest-cost fix, which is usually a re-cut, not a new blind.

Damaged in transit

Photograph the box and the damage before you unpack further and email it to us the same day. We sort the replacement with the courier; you don't chase anyone.

Something fails later

5-year warranty on every product, including motors. A warranty claim is a phone call to us, not a shipping container.

What you don't get

Someone at your house to measure, recommend and install. If that is what you want, an online order isn't it, and we'd rather say so now. Some people hire a local handyperson for the drilling and still save the showroom margin.

Common questions

Questions people ask before they order.

See all FAQs

Is it hard to install blinds yourself?

A roller is the easiest thing you will hang all year: two brackets and four screws. Curtain tracks are an overhead job for two people. Shutters take care and time. Every product has an install video, and a person answers 1300 195 797 if you get stuck.

What happens if I measure wrong?

Tick the Perfect Fit Guarantee at checkout ($19 to $69 depending on the product) and we video call you to check your measurements before anything is cut. If it still arrives out, we make it again in the same fabric and colour, delivery both ways covered; tell us within 14 days, up to 5 items per household, one remake each. Without the guarantee, call us and we work out the lowest-cost fix.

How long does it take?

Blinds and curtains are dispatched in 8–15 business days from your order. Plantation shutters take 4–6 weeks. Free samples post separately and never delay an order.

How much is delivery?

Calculated by postcode and shown before you pay, from $49. Free on blinds and curtains over $599 in metro and regional NSW, VIC, QLD, ACT and metro SA. Shutters are quoted by size at checkout.

Do I need anyone to come to my house?

No. You measure, you order, you fit. If you would rather have someone measure and install, an online order is not that, and some people hire a local handyperson for the drilling. Either way the blind that arrives is the same made-to-measure product.

Can I order one blind to try first?

Yes. Plenty of people do a bedroom first and come back for the rest of the house. Doing the whole room in one order gets you free delivery over $599 and the whole-home pricing tiers.

Blockout roller blind in a bedroom, Dream Home 10

Step one is free

Start with samples on your own wall.

Deciding between two colours? Order both. Up to 10 samples, posted free to your door, so the first step costs you nothing but a stamp we've already paid.

Subscribe — first sample on us.

One email a month: new fabrics, install tips, the occasional honest before/after.
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It’s never too early to consider window furnishings when you’re planning on renovating or building. Our expert team of design consultants can help create unique solutions and seamless designs and even quote directly off your house plans.

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