How the Perfect Fit Guarantee Works:

When you add the Perfect Fit option to your order, you’re not only choosing stylish, made-to-measure blinds; you’re also protecting yourself against the possibility of measuring errors. If you find that your blind is not the right size due to measurement discrepancies, we will replace it with a new one at no additional cost to you. Your satisfaction is our top priority, and we’re here to correct any hiccups along the way.

Detailed Terms and Conditions:

1. Claim Process: To take advantage of your Perfect Fit Guarantee, please inform us of the issue within 14 days of unpacking your order. This allows us to process your claim efficiently. You will need to provide clear photographs that include the mismeasured blind or curtain alongside a measuring tape, showcasing the dimensions. This step ensures we comprehend the nature of the mistake and verify that the blind size is indeed incorrect.
   
   
2. Scope of Coverage: The Perfect Fit Guarantee specifically applies to measuring errors. Replacement blinds or curtains must match the original style, fabric, and color. We encourage you to make full use of our complimentary sample service prior to placing your order, allowing you to feel confident in your selections.
   
   
3. Size Replacement Policy: If the replacement blind is smaller than the original, a refund will not be issued. This encourages accurate re-measurements going forward and helps maintain the integrity of our guarantee. If the replacement blind is larger, you will be responsible for covering the price difference. This policy is in place to ensure a fair resolution whilst promoting care in measuring.
   
   
4. Promotional Integrity: We are always committed to offering value to our customers. Consequently, we will honor any promotional offers that were available at the time of your initial order with the Perfect Fit Guarantee. However, please note that if you decide to claim a replacement, any promotional offers currently in place cannot be applied.
   
   
5. Shipping Costs: We understand the added stress that shipping costs can bring, so whenever you need a replacement, we will not charge you anything for delivery. Your satisfaction is our priority, and we want to make this process as simple as possible.
   
   
6. Limitations on Claims: The Perfect Fit Guarantee covers up to five blinds per household, and each blind being replaced can be claimed only once. Should you need subsequent replacements, please ensure accuracy in your measurements. Make use of our measuring guides and consult with our customer service experts who are always willing to lend their knowledge.
   
   
7. Return of Mismeasured Blinds: In certain situations, we may require the returned mismeasured blinds before processing your claim. We will handle all the arrangements necessary for this return, at no cost to you, making the process hassle-free.
   
   
   

Potential Considerations:

While we aim to be as accommodating as possible, it’s essential to note a few points to prevent potential misunderstandings:

• The Perfect Fit Guarantee is strictly for replacement due to measurement errors and does not cover changes in personal preference post-purchase. Please ensure your style and color choice is final before placing your order.
• Claims made on blinds that have been altered, such as cut or modified after delivery, are not eligible for the Perfect Fit Guarantee.
• Repeated claims without a valid measuring issue may lead us to reevaluate our service agreement. We encourage customers to take care during the measuring process and seek assistance when needed.

At Home Blinds Australia, our goal is not just to sell you a product but to make your home more beautiful and comfortable. We appreciate the trust you place in us, and we’re here to support you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out to our dedicated customer service team. We’re excited for you to explore our collection of stylish designs, custom-made just for you.